Revision & Service
An ATMOS needs an overhaul about every 10–25 years, depending on “environmental influences“ and location. The “frictional resistances“ in the movement increase gradually, and so it seems that it slowly “falls asleep“, the rotating pendulum swings with less and less “amplitude“—until it stops completely. Then we will be happy to take care of your ATMOS. We have seen clocks that have run for 30 years and more without revision and others that were already on the worktable after 5 years (e.g. some Atmos Du Millenaire or Transparente with moon phase etc. come after 13–15 years already, they have a bit more “to drag“ with the complications…). Don’t worry, we have plenty of experience, know-how, and lots of original spare parts (if needed). Just write to us when the time comes. So far, we have been able to bring almost every Atmos clock back to life…
We are happy to repair your Atmos, do the service or revision. For this, we charge 370,00€ (including VAT, approx. 310€ net). Further costs are depending on the condition of your clock. We usually also clean the glass and case, this is part of clean work for us and especially with the Atmos so to speak it is “vital”. Experience shows that with shipping costs, service, and cleaning work on case and glass, you can expect a total price of about 500€ including VAT and shipping costs. If there are additional costs due to spare parts, we will always contact you and of course, let you know in advance.
Some calibers require more effort, for example, the Vendome, Jubilée, Prestige, Opera and the ATMOS Atlantis, Atmos Millenaire and other “special models”. Especially the Reutter models require more effort and so revision/repairs are more expensive for these models. Of course, we also offer you a cost estimate if you wish. If you own one of the mentioned special models, please ask for a cost estimate. We will be happy to help you here.
To ensure safe shipping, we also have several options to have your ATMOS transported to us, ranging from prepared shipping cartons to Valoren shipping—door to door—fully insured and reliable.
Simply contact us and within a few weeks, your ATMOS clock will be back at its old place—in new splendor. Normally the complete revision takes about four to six weeks and your ATMOS is back at yours.
A normal service normally is sufficient to give your ATMOS clock a new life. If necessary, we will of course also replace defective torsion springs, broken minute wheels, or defective pressure cans. So far we have brought every ‘patient’ on our workbench back to life.
We disassemble the movement into all its parts, check and clean the plates, wheels, and rubies, reassemble the movement and then check the rate and accuracy over several weeks. If parts, such as the pressure box or a cracked oscillating spring, need to be replaced, we will of course contact you immediately after an initial inspection.
If you wish a new gold plating, nickel plating, rhodium plating, silver plating, etc. of the case, then please contact us. We will be happy to discuss details with you.
Shipment of the clock
You are welcome to bring the clock in person or you can send it to us packed in the best way. For this, I can email you a description of how to best pack the clock, so that your clock can also enjoy the transport and arrive without problems. (Location A: 53343—near Bonn, Location B: 97070—Würzburg, Location C: 63741—Aschaffenburg). Please contact us in both cases to discuss details. We have already shipped many hundreds of ATMOS clocks—all over the world—trust our experience. The right packing method is essential for the safe shipment of your clocks.
If you wish, we can also provide a special service: we will send you a specially prepared shipping box to ship your ATMOS to us. This way we make sure that the clock will survive the transport without any damage. If you are interested in this service, please contact us.