{"id":3727,"date":"2025-11-27T16:00:45","date_gmt":"2025-11-27T15:00:45","guid":{"rendered":"https:\/\/atmos-atelier.de\/?page_id=3727"},"modified":"2022-11-04T12:39:09","modified_gmt":"2022-11-04T11:39:09","slug":"faq","status":"publish","type":"page","link":"https:\/\/atmos-atelier.de\/en\/faq\/","title":{"rendered":"Ques\u00adti\u00adons and answers"},"content":{"rendered":"<p>[vc_row row_content_width=\u201cgrid\u201d][vc_column css=\u201d.vc_custom_1645001777206{margin-top: 40px !important;}\u201d]<\/p><div class=\"eltdf-section-title-holder   eltdf-st-decorative-line\" style=\"text-align: center\">\n\t<div class=\"eltdf-st-inner\">\n                    <span class=\"eltdf-st-caption\">\n                <span class=\"eltdf-st-caption-inner\">Fre\u00adquent\u00adly asked questions<\/span>\n            <\/span>\n        \t\t\t\t\t<h2 class=\"eltdf-st-title\">\n    <span class=\"eltdf-st-title-inner\"><span class=\"eltdf-st-side-line-left\"><\/span>Ques\u00adti\u00adons &amp; Answers<span class=\"eltdf-st-side-line-right\"><\/span><\/span>\n\t\t\t<\/h2>\n\t\t\t\t\t\t\t<\/div>\n<\/div>[\/vc_column][\/vc_row][vc_row row_content_width=\u201cgrid\u201d][vc_column css=\u201d.vc_custom_1645001921423{margin-top: 40px !important;margin-bottom: 40px !important;}\u201d offset=\u201cvc_col-lg-offset\u20112 vc_\u00adcol-lg\u20118\u201d]<div class=\"eltdf-elements-holder   eltdf-one-column  eltdf-responsive-mode-768 \"><div class=\"eltdf-eh-item    \" data-item-class=\"eltdf-eh-custom-9743\" data-1400-1600=\"0px 40px 40px 40px\" data-1025-1399=\"0px 40px 40px 40px\" data-769-1024=\"0px 40px 40px 40px\" data-681-768=\"0px 20px 20px 20px\" data-680=\"0px 20px 20px 20px\">\n\t<div class=\"eltdf-eh-item-inner\">\n\t\t<div class=\"eltdf-eh-item-content eltdf-eh-custom-9743\" style=\"padding: 0px 40px 40px 40px\">\n\t\t\t[vc_column_text]Here we have coll\u00adec\u00adted some ques\u00adti\u00adons and ans\u00adwers that we are often asked. Do you have any fur\u00adther ques\u00adti\u00adons? Feel free to cont\u00adact us by mail or call us.[\/vc_column_text][vc_empty_space height=\u201c20px\u201d]<a itemprop=\"url\" href=\"\/en\/kontakt\" target=\"_self\" class=\"eltdf-btn eltdf-btn-small eltdf-btn-outline-slit\">\n    <span class=\"eltdf-btn-text\">Cont\u00adact<\/span>\n    <\/a>[vc_empty_space height=\u201c40px\u201d]<div class=\"eltdf-single-image-holder    \">\n    <div class=\"eltdf-si-inner\">\n                                    <img decoding=\"async\" width=\"1515\" height=\"1007\" src=\"https:\/\/atmos-atelier.de\/wp-content\/uploads\/2019\/09\/dsc_3619.png\" class=\"attachment-full size-full\" alt=\"Atmos Kaliber 540 von Jaeger LeCoultre, Logo-Aufnahme\" srcset=\"https:\/\/atmos-atelier.de\/wp-content\/uploads\/2019\/09\/dsc_3619.png 1515w, https:\/\/atmos-atelier.de\/wp-content\/uploads\/2019\/09\/dsc_3619-600x399.png 600w, https:\/\/atmos-atelier.de\/wp-content\/uploads\/2019\/09\/dsc_3619-300x199.png 300w, https:\/\/atmos-atelier.de\/wp-content\/uploads\/2019\/09\/dsc_3619-1024x681.png 1024w, https:\/\/atmos-atelier.de\/wp-content\/uploads\/2019\/09\/dsc_3619-768x510.png 768w\" sizes=\"(max-width: 1515px) 100vw, 1515px\">                        <\/div>\n<\/div>[vc_empty_space height=\u201c40px\u201d]<div class=\"eltdf-accordion-holder eltdf-ac-default  eltdf-toggle eltdf-ac-simple  clearfix\">\n\t<h6 class=\"eltdf-accordion-title\">\n    <span class=\"eltdf-accordion-mark\">\n\t\t<span class=\"eltdf_icon_plus icon_plus\"><\/span>\n\t\t<span class=\"eltdf_icon_minus icon_minus-06\"><\/span>\n\t<\/span>\n\t<span class=\"eltdf-tab-title\">Does an Atmos clock need&nbsp;oil?<\/span>\n<\/h6>\n<div class=\"eltdf-accordion-content\">\n\t<div class=\"eltdf-accordion-content-inner\">\n\t\t[vc_column_text]<strong>Again and again, one encoun\u00adters the per\u00adsis\u00adtent rumor that an Atmos clock\u2014assuming the right syn\u00adthe\u00adtic mira\u00adcle agent\u2014must also be oiled in various places. This is not the case. Unli\u00adke many other clocks, the Atmos clock is an excep\u00adti\u00adon: None of the gears or the very fine pivots or rubies need oil. Neither clas\u00adsi\u00adcal oils used in lar\u00adge-sca\u00adle mecha\u00adnics nor modern syn\u00adthe\u00adtic oils used in micro\u00adme\u00adcha\u00adnics help the Atmos watch to its graceful swing. Rather, the oppo\u00adsi\u00adte is true: even tiny amounts of oil in one of the rubies can lead to seve\u00adre rate inac\u00adcu\u00adra\u00adci\u00ades and signi\u00adfi\u00adcant\u00adly fas\u00adter ampli\u00adtu\u00adde loss. In the worst case, the watch sim\u00adply&nbsp;stops.<\/strong>\n<p>&nbsp;<\/p>\n<p>Oil is used in mecha\u00adnics main\u00adly whe\u00adre parts move quick\u00adly and thus, for exam\u00adp\u00adle, a high tem\u00adpe\u00adra\u00adtu\u00adre is gene\u00adra\u00adted or wear is stron\u00adgly influen\u00adced. Here, clas\u00adsic oils are used (most\u00adly: claw oil) to achie\u00adve a lubri\u00adca\u00adting effect or, for exam\u00adp\u00adle, to keep high fric\u00adtion tem\u00adpe\u00adra\u00adtures in check in engi\u00adne con\u00ads\u00adtruc\u00adtion. The major dis\u00adad\u00advan\u00adta\u00adge of clas\u00adsic oils is their rapid wear: after a rela\u00adtively short time, clas\u00adsic oils begin to thi\u00adc\u00adken and res\u00adi\u00adni\u00adfy. In the histo\u00adry of watch\u00adma\u00adking, peo\u00adp\u00adle have tried to com\u00adbat this wear with various means, e.g. by using anti-aging sta\u00adbi\u00adli\u00adzers that make the oil rela\u00adtively sta\u00adble to aging. Howe\u00adver, even the\u00adse sta\u00adbi\u00adli\u00adzers lose their effect over time, and the clas\u00adsic oil runs a pro\u00adgres\u00adsi\u00adve aging cur\u00adve in the long&nbsp;term.<\/p>\n<p>The deve\u00adlo\u00adp\u00adment of syn\u00adthe\u00adtic oils has ope\u00adned up a new gate\u00adway for watch\u00adma\u00adking. Signi\u00adfi\u00adcant\u00adly hig\u00adher resis\u00adtance to aging is the core pro\u00adper\u00adty of syn\u00adthe\u00adtic oils. By adding addi\u00adti\u00adves, the lubri\u00adci\u00adty has also been rai\u00adsed to a level that can cope with dif\u00adfi\u00adcult fric\u00adtion conditions.<\/p>\n<p>Howe\u00adver, even the\u00adse advan\u00adced oils are not good enough for the Atmos clock. Seve\u00adral fac\u00adtors account for the fact that the Atmos clock requi\u00adres almost no oils at all. Some\u00adti\u00admes the move\u00adment of the Atmos clock is fre\u00adquent\u00adly expo\u00adsed to a wide varie\u00adty of atmo\u00adsphe\u00adric con\u00addi\u00adti\u00adons and fluc\u00adtua\u00adtions for a very long peri\u00adod (some\u00adti\u00admes over 30 years at a time). This is whe\u00adre even the best syn\u00adthe\u00adtic oils gum&nbsp;up.<\/p>\n<p>On the sur\u00adface, howe\u00adver, an Atmos clock is \u201coil-free\u201d for ano\u00adther, very simp\u00adle reason: it sim\u00adply does not need any oil. The uni\u00adque run\u00adning smooth\u00adness in the watch world, with only 120 half oscil\u00adla\u00adti\u00adons per hour (2 half oscil\u00adla\u00adti\u00adons per minu\u00adte; this cor\u00adre\u00adsponds to a fre\u00adquen\u00adcy of 0.01666 Hz), allows the fra\u00adgi\u00adle gears to mesh so gent\u00adly that no wear can be detec\u00adted, even over many deca\u00addes. This is some\u00adti\u00admes one of the main reasons for the com\u00adpa\u00adra\u00adtively long main\u00adten\u00adan\u00adce inter\u00advals (vary\u00ading bet\u00adween 10\u201325 years, depen\u00adding on model and con\u00addi\u00adti\u00adon, in our expe\u00adri\u00adence). Thus, the quiet move\u00adments of the Atmos give the watch not only its ele\u00adgan\u00adce but also its longevity.<\/p>\n<p>Tha\u00adt\u2019s why an Atmos watch alre\u00ada\u00addy comes from the manu\u00adfac\u00adto\u00adry as \u201cdry\u201d as pos\u00adsi\u00adble. The indi\u00advi\u00addu\u00adal gears and pivots are almost cli\u00adni\u00adcal\u00adly pure. The only lubri\u00adcant you should find on an Atmos watch is well hid\u00adden in the main\u00adspring bar\u00adrel. The\u00adre sits a spring worm that car\u00adri\u00ades a wafer-thin film of syn\u00adthe\u00adtic oil, which gua\u00adran\u00adtees that the spring will remain rust-free and able to do its job in the Atmos for years to come.[\/vc_column_text]\t<\/p><\/div>\n<\/div><h6 class=\"eltdf-accordion-title\">\n    <span class=\"eltdf-accordion-mark\">\n\t\t<span class=\"eltdf_icon_plus icon_plus\"><\/span>\n\t\t<span class=\"eltdf_icon_minus icon_minus-06\"><\/span>\n\t<\/span>\n\t<span class=\"eltdf-tab-title\">How do I level my ATMOS wit\u00adhout a bubble level, or if the bubble level does not read correctly?<\/span>\n<\/h6>\n<div class=\"eltdf-accordion-content\">\n\t<div class=\"eltdf-accordion-content-inner\">\n\t\t[vc_column_text]Many inte\u00adres\u00adted peo\u00adp\u00adle unde\u00adre\u00adsti\u00adma\u00adte how important it is that an Atmos clock is pre\u00adcis\u00ade\u00adly leve\u00adled. The cor\u00adrect adjus\u00adt\u00adment of the clock influen\u00adces the accu\u00adra\u00adcy very much. We have had expe\u00adri\u00aden\u00adces with ATMOS enthu\u00adsi\u00adasts who\u00adse wat\u00adches ran too fast for up to 45 minu\u00adtes a day. As it tur\u00adned out, the pro\u00adblem very often lay in impro\u00adper ali\u00adgnment of the rota\u00adting pendulum.\n<p>In the newer models, all Atmos clocks have a small spi\u00adrit level built into the cen\u00adter. It is also cal\u00adled a \u201cbubble level\u201d. This makes adjus\u00adting the Atmos clock very easy. Here you use the two rota\u00adting feet on the front left and right of the base pla\u00adte to cen\u00adter the&nbsp;clock.<\/p>\n<p>Many of the bubble levels are unfort\u00adu\u00adna\u00adte\u00adly not cor\u00adrect\u00adly installed\u2014or \u201csunk\u201d with the time\u2014so that they do not always relia\u00adbly indi\u00adca\u00adte the abso\u00adlu\u00adte hori\u00adzon\u00adtal posi\u00adti\u00adon of an ATMOS. This leads to the fact, that an ATMOS owner ali\u00adgns his watch with the bubble level, but the good pie\u00adce does not run, becau\u00adse it is not exact\u00adly level and&nbsp;plumb.<\/p>\n<p>&nbsp;<\/p>\n<p>The\u00adre are seve\u00adral ways to manu\u00adal\u00adly adjust your watch\u2014depending on the model of the Atmos. Very often, this will ali\u00adgn the watch bet\u00adter than using a spi\u00adrit level that is only pla\u00adced on the case. You are ensu\u00adring that you are not alig\u00adning the pen\u00addulum with the case, but that the pen\u00addulum is plumb with its sus\u00adpen\u00adsi\u00adon (the plates).<\/p>\n<p><strong>Some ATMOS models have a cen\u00adtral locking screw under\u00adneath the pen\u00addulum, loca\u00adted in the base pla\u00adte. Try to cen\u00adter the pen\u00addulum to this locking screw \u2014 use the pivot feet as usu\u00adal to do this. If the pen\u00addulum is cen\u00adte\u00adred over the locking screw, your clock should be cor\u00adrect\u00adly aligned.<\/strong><\/p>\n<p><strong>If your clock does not have a locking screw under the pen\u00addulum, pro\u00adceed as follows:<\/strong><br>\n<strong>View the clock from the side (if pos\u00adsi\u00adble). The goal is to have a clear view of the bot\u00adtom end of the pen\u00addulum, whe\u00adre it pas\u00adses through a nar\u00adrow ope\u00adning in the plates.<\/strong><br>\n<strong>At the bot\u00adtom end of the pen\u00addulum, you can see this break-through: the pen\u00addulum pas\u00adses through a mil\u00adled ope\u00adning here. Now try to cen\u00adter the pen\u00addulum using this opening\u2014also use the rota\u00adting feet for this as usu\u00adal. If the small pla\u00adte is cen\u00adte\u00adred just abo\u00adve the ope\u00adning, you have adjus\u00adted your clock cor\u00adrect\u00adly.<\/strong>[\/vc_column_text]\t<\/p><\/div>\n<\/div><h6 class=\"eltdf-accordion-title\">\n    <span class=\"eltdf-accordion-mark\">\n\t\t<span class=\"eltdf_icon_plus icon_plus\"><\/span>\n\t\t<span class=\"eltdf_icon_minus icon_minus-06\"><\/span>\n\t<\/span>\n\t<span class=\"eltdf-tab-title\">Time chan\u00adge on the ATMOS\u2014How do I \u201cchan\u00adge\u201c the time on my&nbsp;ATMOS?<\/span>\n<\/h6>\n<div class=\"eltdf-accordion-content\">\n\t<div class=\"eltdf-accordion-content-inner\">\n\t\t[vc_column_text]The time chan\u00adge is for many ATMOS owners some\u00adthing unfa\u00admi\u00adli\u00adar and the\u00adr\u00ade\u00adfo\u00adre com\u00adpli\u00adca\u00adted. You can also real\u00adly do some\u00adthing serious\u00adly wrong in the process.\n<p>Plea\u00adse&nbsp;note:<\/p>\n<ul>\n<li>Never turn the minu\u00adte hand backward!<\/li>\n<li>Do not touch the dial with your index fin\u00adger! The smal\u00adlest sweat par\u00adtic\u00adles lead after years to sta\u00adins on the dial, which can not be removed.<\/li>\n<\/ul>\n<p>When chan\u00adging the time from sum\u00admer to win\u00adter time (i.e. the time is set back by one hour) on your Atmos, pro\u00adceed as follows:<br>\nLet the rota\u00adting pen\u00addulum move to the right until you reach the rever\u00adsal point\u2014that is, the point whe\u00adre the rota\u00adting pen\u00addulum stops short. The\u00adre you lock your clock, i.e. push the locking lever to the right so that the rota\u00adting pen\u00addulum can\u00adnot run any fur\u00adther. Now turn the minu\u00adte hand for\u00adward 11 turns (hours) to set the new&nbsp;time.<br>\nThen careful\u00adly release the locking lever again. Done.[\/vc_column_text]\t<\/p><\/div>\n<\/div><h6 class=\"eltdf-accordion-title\">\n    <span class=\"eltdf-accordion-mark\">\n\t\t<span class=\"eltdf_icon_plus icon_plus\"><\/span>\n\t\t<span class=\"eltdf_icon_minus icon_minus-06\"><\/span>\n\t<\/span>\n\t<span class=\"eltdf-tab-title\">What to look for when buy\u00ading an Atmos clock? Our&nbsp;tips!<\/span>\n<\/h6>\n<div class=\"eltdf-accordion-content\">\n\t<div class=\"eltdf-accordion-content-inner\">\n\t\t[vc_column_text]You buy what you see! The\u00adr\u00ade\u00adfo\u00adre, try to inspect the watch its\u00adelf, or pho\u00adtos of the watch very careful\u00adly. Pay atten\u00adti\u00adon to the case cor\u00adners, often the\u00adre are so-cal\u00adled \u201cstress cracks\u201d that are irrepa\u00adra\u00adble. The\u00adse occur main\u00adly in model series such as the cali\u00adber 528\/8 and cali\u00adber 519, but are also not uncom\u00admon in other cali\u00adbers and models.\n<p>The dial also plays an important role. Often, this shows dis\u00adco\u00adlo\u00adra\u00adti\u00adons or scrat\u00adches. Take a clo\u00adse look here. The gene\u00adral con\u00addi\u00adti\u00adon of the case gil\u00adding should always cor\u00adre\u00adspond to the age. A watch with too many spots was usual\u00adly not trea\u00adted with&nbsp;care.<\/p>\n<p>Ask the sel\u00adler about the histo\u00adry of the watch, the\u00adre may be indi\u00adca\u00adti\u00adons of repairs alre\u00ada\u00addy made.[\/vc_column_text]\t<\/p><\/div>\n<\/div><h6 class=\"eltdf-accordion-title\">\n    <span class=\"eltdf-accordion-mark\">\n\t\t<span class=\"eltdf_icon_plus icon_plus\"><\/span>\n\t\t<span class=\"eltdf_icon_minus icon_minus-06\"><\/span>\n\t<\/span>\n\t<span class=\"eltdf-tab-title\">What should I look for when ship\u00adping or having an Atmos clock shipped?<\/span>\n<\/h6>\n<div class=\"eltdf-accordion-content\">\n\t<div class=\"eltdf-accordion-content-inner\">\n\t\t[vc_column_text]The most important thing is always to lock the pen\u00addulum com\u00adple\u00adte\u00adly. Depen\u00adding on the model, the\u00adre is always a locking lever (under the dial or the base), and often an addi\u00adtio\u00adnal locking screw cen\u00adte\u00adred under the clock. The lever must be moved to the right side when the swi\u00advel pen\u00addulum is swung all the way to the right. Make sure that the lever is pushed all the way to the right, the\u00adre is often a litt\u00adle resis\u00adtance at the end that needs to be over\u00adco\u00adme to get the lever to lock firm\u00adly into place. If you have the addi\u00adtio\u00adnal locking screw cen\u00adte\u00adred under the clock, tigh\u00adten it by hand. You can find more detail\u00aded infor\u00adma\u00adti\u00adon in our instructions.\n<p>Now we recom\u00admend pack\u00ading suf\u00adfi\u00adci\u00adent\u00adly soft. The rule of thumb appli\u00ades: always dou\u00adble pack. For exam\u00adp\u00adle, roll the watch its\u00adelf very thic\u00adk\u00adly in bubble wrap, then place this packa\u00adge in a lar\u00adge card\u00adboard box (plea\u00adse always signi\u00adfi\u00adcant\u00adly over\u00adsi\u00adze, never shoe box\u00adsi\u00adze) and stuff all cor\u00adners and edges with soft cushio\u00adning mate\u00adri\u00adal. The watch must be soft\u00adly pad\u00added, do not use sty\u00adro\u00adfoam. Once the watch is soft\u00adly packed, you can send the packa\u00adge on its way.[\/vc_column_text]\t<\/p><\/div>\n<\/div><h6 class=\"eltdf-accordion-title\">\n    <span class=\"eltdf-accordion-mark\">\n\t\t<span class=\"eltdf_icon_plus icon_plus\"><\/span>\n\t\t<span class=\"eltdf_icon_minus icon_minus-06\"><\/span>\n\t<\/span>\n\t<span class=\"eltdf-tab-title\">How do I deter\u00admi\u00adne the year and model of my Atmos&nbsp;watch?<\/span>\n<\/h6>\n<div class=\"eltdf-accordion-content\">\n\t<div class=\"eltdf-accordion-content-inner\">\n\t\t[vc_column_text]There is no offi\u00adci\u00adal list that can be used to deter\u00admi\u00adne the year of manu\u00adfac\u00adtu\u00adre of your clock. We fall back on our data, which we have coll\u00adec\u00adted over the years. We would be hap\u00adpy to help you deter\u00admi\u00adne the model and year of manu\u00adfac\u00adtu\u00adre of your clock. Just send us an email with a pic\u00adtu\u00adre of your clock and the seri\u00adal num\u00adber. This way we can easi\u00adly deter\u00admi\u00adne the year of manu\u00adfac\u00adtu\u00adre of your clock for you. You will find the seri\u00adal num\u00adber stam\u00adped in the cen\u00adter on top of the watch.[\/vc_column_text]\t<\/div>\n<\/div><\/div>\t\t<\/div>\n\t<\/div>\n<\/div><\/div>[\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row row_content_width=\u201cgrid\u201d][vc_column css=\u201d.vc_custom_1645001777206{margin-top: 40px !important;}\u201d][\/vc_column][\/vc_row][vc_row row_content_width=\u201cgrid\u201d][vc_column css=\u201d.vc_custom_1645001921423{margin-top: 40px !important;margin-bottom: 40px !important;}\u201d offset=\u201cvc_col-lg-offset\u20112 vc_col-lg\u20118\u201d][\/vc_column][\/vc_row]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"full-width.php","meta":{"wp_typography_post_enhancements_disabled":false,"footnotes":""},"class_list":["post-3727","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/atmos-atelier.de\/en\/wp-json\/wp\/v2\/pages\/3727","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/atmos-atelier.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/atmos-atelier.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/atmos-atelier.de\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/atmos-atelier.de\/en\/wp-json\/wp\/v2\/comments?post=3727"}],"version-history":[{"count":4,"href":"https:\/\/atmos-atelier.de\/en\/wp-json\/wp\/v2\/pages\/3727\/revisions"}],"predecessor-version":[{"id":3869,"href":"https:\/\/atmos-atelier.de\/en\/wp-json\/wp\/v2\/pages\/3727\/revisions\/3869"}],"wp:attachment":[{"href":"https:\/\/atmos-atelier.de\/en\/wp-json\/wp\/v2\/media?parent=3727"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}